By accessing and using the Xiaomi Store Kenya website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
General
This website is operated by Xiaomi Store Kenya, an authorized reseller of Xiaomi products in Kenya. We strive to display accurate product information, images, and prices, but errors may occur. We reserve the right to correct mistakes and cancel orders affected by pricing or listing errors.
Eligibility
You must be at least 18 years old or have permission from a parent or guardian to purchase from our store. You agree to provide accurate and complete information when creating an account or placing an order.
Products & pricing
- All prices are listed in Kenyan Shillings (KES) unless stated otherwise
- Product availability is subject to stock at the time of order
- Specifications, colours, and bundle contents may vary by batch or region — refer to the product page for details
- Images are for illustration; actual product may vary slightly
Orders & payment
An order is confirmed only after successful payment or approval of your chosen payment method. We may refuse or cancel orders suspected of fraud, bulk reselling abuse, or policy violations.
Delivery & risk
Risk of loss passes to you upon delivery to your address or upon in-store pickup confirmation, unless otherwise required by law.
Warranty & authenticity
We sell genuine Xiaomi products. Warranty terms are provided by the manufacturer where applicable. Our team will assist with warranty guidance but cannot override manufacturer warranty decisions.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of the website or products. Our liability for any claim is limited to the amount you paid for the relevant order.
Intellectual property
Website content, logos, and branding belong to their respective owners. You may not copy, scrape, or redistribute content without permission.
Governing law
These terms are governed by the laws of Kenya. Disputes shall be subject to the jurisdiction of Kenyan courts where applicable.
Contact
Questions about these terms? Reach us via WhatsApp or phone listed on our website, or visit our Nairobi store.
