Delivery, Pickup, and What to Expect After Checkout

After you place an order, our team prepares your items for dispatch and shares updates via phone, SMS, or WhatsApp.

Order processing

Most in-stock orders are prepared within 1–2 business days. If we need extra delivery details, we’ll contact you.

Shipping costs

Shipping fees are calculated at checkout based on your location and order size. You will always see the delivery cost before you confirm payment.

Tracking and updates

When your order is dispatched, we may share tracking details. Keep your order number for faster support.

Pickup option

Where pickup is available, you can collect your order from our store at Sawa Mall, Ground Floor Shop G6, Moi Avenue, Nairobi.