We’re here to help with product questions, orders, delivery, and after-sales support. Reach Xiaomi Store Kenya using any of the options below.
Visit our shop
Sawa Mall, Ground Floor Shop G6, Moi Avenue, Nairobi
Walk in during business hours to see products, get advice, or collect an order where pickup is available.
Phone & WhatsApp
Call or message us on the phone number shown in the website footer. WhatsApp is the fastest way to get help with stock, pricing, and order updates.
Response times
We aim to reply to WhatsApp and phone enquiries within business hours (Monday–Saturday). Messages sent overnight or on public holidays are answered on the next business day.
Tip: When contacting us about an order, include your order number and the product name so we can assist you faster.
