Privacy Policy
Privacy Policy for Xiaomi Store Kenya
At Xiaomi Store Kenya (“we,” “us,” or “our”), your privacy is our top priority. This Privacy Policy explains the types of information we collect from you when you visit our website (https://xiaomistorekenya.co.ke/), how we use that information, and the steps we take to ensure its protection. By using our website and services, you agree to the practices outlined in this policy.
Information We Collect
We collect both personal and non-personal information. Personal information is provided by you voluntarily when you create an account, place an order, subscribe to our newsletter, or contact our customer support. This may include your name, email address, telephone number, shipping address, and payment details. Additionally, we automatically collect non-personal data such as your IP address, browser type, device information, and browsing patterns through cookies and similar tracking technologies. This information helps us improve our website and tailor our services to better suit your needs.
How We Use Your Information
Your information is used for several purposes, including:
• Order Processing & Customer Support: To process transactions, manage orders, verify your identity, and ensure that you receive your products promptly.
• Communication: To send you updates regarding your order status, new product announcements, promotional offers, and important notifications, provided you have opted in to receive such communications.
• Website Improvement: Non-personal information, such as browsing habits and IP addresses, is analyzed to help us understand how visitors use our website, enabling us to optimize its functionality and user experience.
• Marketing & Personalization: With your consent, we may use your data to personalize your experience, offer targeted promotions, and provide customized content. You have the option to opt out of these communications at any time.
Sharing Your Information
We do not sell or lease your personal information to third parties. However, we may share your data with trusted partners who assist us with website operations, payment processing, order fulfillment, and data analysis. These partners are contractually required to protect your information and only use it for the purposes for which it was provided. We may also disclose your information if required by law, to protect our rights, or to safeguard the safety of our users.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and other tracking technologies to enhance your browsing experience, remember your preferences, and provide personalized content. You can disable cookies through your browser settings; however, this may impact your ability to use certain features of our website.
Data Security and Retention
We employ robust security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure. Despite these measures, no website transmission is completely secure. We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information. Additionally, you can object to or restrict the processing of your data for marketing purposes. To exercise these rights, please contact our customer support team using the details provided below.
International Data Transfers
As part of our global operations, your information may be transferred to and processed in countries outside Kenya. We take appropriate measures to ensure that your data remains protected in accordance with applicable data protection laws.
Children’s Privacy
Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that data from a child has been inadvertently collected, we will take immediate steps to delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date. Your continued use of our website signifies your acceptance of these changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
• Phone: 0719 841 407
• Address: Sawa Mall, Ground Floor Shop G6, Moi Avenue, Nairobi, Kenya.
Thank you for choosing Xiaomi Store Kenya. We are dedicated to ensuring your privacy is protected and your shopping experience is secure and enjoyable.
